Terms of service
Terms and Conditions for Handel HWDP
Effective Date: 01.02.2025
Welcome to
Handel HWDP!
By using our website and purchasing our products, you agree to the following terms
and conditions.
Please read them carefully before making a purchase.
1. Who Are We?
We are Handel HWDP, a clothing brand based in Poland, dedicated to creating
high-quality garments with a deep passion for the craft. All our products are manufactured within the European Union, ensuring top-notch quality and sustainability. Our focus is on delivering fresh, stylish pieces for passionate customers that evaluates handcraft, quality and comfort.
2. How to Contact Us?
You can reach us through the following channels:
Email:
xyzhwdp@gmail.com
Phone: +48 531 594 509
Instagram: @handel_hwdp
We strive to respond as quickly as possible during business hours.
3. Placing an Order
3.1 How to Place an Order
To place an order with us, simply follow these steps:
1. Select the items you want to purchase.
2. Add them to your cart.
3. Fill in your personal details, including
shipping information.
4. Choose your preferred delivery option.
5. Proceed to payment to complete your purchase.
3.2 Acceptance of an Order:
Once you’ve placed your order, you will receive an automatically
generated email confirming the details. Orders will only be considered accepted after we’ve received payment.
3.3 Ordering Restrictions:
We reserve the right to cancel any order that we believe is being placed
for resale purposes. Additionally, certain orders may be subject to location restrictions or limitations.
4. Our Rights to Cancel Your Order:
4.1 Unable to Fulfill Your Order
We may need to cancel your order if we are unable to fulfill it due to stock issues or inaccurate stock information. If this happens, we will inform you as soon as
possible and offer a refund.
4.2 Resale Purposes
If we identify that an order has been placed for resale, we reserve the right to
cancel the order. We may ban customers from making future purchases if this is the case.
4.3 Suspending Supply of Products
We may suspend or delay supply of products due to technical
issues, stock shortages, or other unforeseen circumstances. We will notify you of any such issues andwork to resolve them as quickly as possible.
5. Delivery
5.1 Additional Fees
Delivery is an additional cost, and the price of the items does not include
shipping fees. You will see the final cost, including shipping, before completing your order.
5.2 Time of Delivery
We ship internationally, with an estimated delivery time between 2 to 7
days for order preparation. Please note that shipping times may vary depending on your location and the chosen delivery method.
Additional Fees:
For shipments to the US and the UK, there may be additional charges for shipping. These fees will be added during the checkout process. ---
5.3 Lack of Responsibility for Out-of-Control Issues
We are not responsible for delays caused by
circumstances beyond our control, such as postal delays, strikes, or other unforeseen issues. If your delivery is delayed, we will do our best to keep you informed.
6. Customer's Right to Terminate an Agreement
As a customer, you have the right to cancel your order within 14 days of receiving your goods, for any reason. This includes situations where the item does not fit, or if the sizing was misleading. To cancel, please contact us through the details provided above.
7. Returns and Refunds
You can find the Informations for returns and refunds here: https://handelhwdp.com/policies/refund-policy
8. Price and Payment:
8.1 Polish VAT Included
All our prices include *Polish VAT*. If you are located outside of the EU
(such as the US or UK), additional charges may apply for taxes and customs duties. These fees will be added during checkout.
Final Notes:
By purchasing from us, you confirm that you accept these terms and conditions.
- We reserve the right to update these terms at any time. Any changes will be reflected on this page.
Thank you for shopping with Handel HWDP! We hope you love your new clothes. If you have any questions, feel free to contact us.
Contact Us:
Handel HWDP Email: xyzhwdp@gmail.com
Phone: +48 531 594 509